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2 responses
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
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11,166
Mar 16, 2010 at 03:04 PM
Mar 16, 2010 at 03:04 PM
Hello Ravi,
As the blind said: "I see".
You problem sounds familiar and congratulations on your attempt to restore the system, that was a good idea.
Unfortunately, no antivirus application is perfect including Symantec and McAfee, even when their virus definition files are up-to-date.
Before prescribing the right medication, for it may defer as to the type of virus, I suggest that you download and install Hyjackthis. Hyjackthis will give me a picture of the processes and the registry keys susceptible of hiding malware.
Please request a scan and save a log. Once the scan is over, the log will automatically open. Copy the log and paste it here. Thank you.
Here is the link to Hyjackthis:
http://free.antivirus.com/hijackthis/
Regards
As the blind said: "I see".
You problem sounds familiar and congratulations on your attempt to restore the system, that was a good idea.
Unfortunately, no antivirus application is perfect including Symantec and McAfee, even when their virus definition files are up-to-date.
Before prescribing the right medication, for it may defer as to the type of virus, I suggest that you download and install Hyjackthis. Hyjackthis will give me a picture of the processes and the registry keys susceptible of hiding malware.
Please request a scan and save a log. Once the scan is over, the log will automatically open. Copy the log and paste it here. Thank you.
Here is the link to Hyjackthis:
http://free.antivirus.com/hijackthis/
Regards
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Mar 17, 2010 at 01:54 PM
Mar 17, 2010 at 01:54 PM
Yes sir,
I may not be rich but ideas I have.
First, download ComboFix
Disable your modem.
Disable you antivirus application
Run ComboFix. You may be asked to reboot your machine and continue.
https://combofix.org/
Please let me know
I may not be rich but ideas I have.
First, download ComboFix
Disable your modem.
Disable you antivirus application
Run ComboFix. You may be asked to reboot your machine and continue.
https://combofix.org/
Please let me know
Mar 17, 2010 at 01:41 PM
Thanks for your quick reply. I downloaded Hijackthis and installed on my computer. But I couldn't open that program. If I click it, I am getting an pop-up like "Error: Application not found". Can you suggest any other alternative or some other idea.
Thanks,
ravi.