Why does Word ask for product key? [Closed]

tuskus - Mar 25, 2010 at 07:26 AM - Latest reply: closeup22 8935 Posts Friday May 15, 2009Registration date October 7, 2010 Last seen
- Mar 25, 2010 at 08:29 AM
I have been using an old version of Word (maybe 2002?) on my laptop (Windows Vista) since I bought it about a year ago. I had installed it legitimately with CD and it worked fine until today. Now out of the blue, when I open one of my word documents it opens up in the new Word and asks for a 25 character product key. This has not happened before and I dont know how to resolve this problem.

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2 replies

Ambucias 51061 Posts Monday February 1, 2010Registration dateModeratorStatus April 19, 2018 Last seen - Mar 25, 2010 at 08:25 AM
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Greetings,

It may just be due to a compatibility issue between your version and more recent versions, especially if you try to open documents written with newer version.

I don't know if this will work for you, but Microsoft published an update to resolve certain compatibility issues: "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats"

You may wish to consult the following:

http://www.microsoft.com/...

Best regards
closeup22 8935 Posts Friday May 15, 2009Registration date October 7, 2010 Last seen - Mar 25, 2010 at 08:29 AM
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Hi there,

Office 200 trial is still on it thus you will have to uninstall it since you are using office 2003,open control panel>add/remove programs and uninstall.

Thanks