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Kimmi - Oct 12, 2008 at 04:02 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 12, 2008 at 06:46 PM
Hello,
I have a problem that I am not getting any where with. I start up my computer and then I enter my password for my acct. It goes to the main screen where there should be a few icons and the start botton. All of that is gone. Even the green start button. What do I ned to do? I can not access anything. Thanks!

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Oct 12, 2008 at 06:46 PM
enter the 3 finger salute (Ctrl + Alt + delete) that should bring up the "Windows Task Manager"
click on the "New Task" button and enter explorer.exe and click OK - this should bring up your desktop

Now download Advanced WindowsCare V2 from www.iobit.com - install this program and let it make all updates.
Restart and you should be OK.

Report back if this doesn't fix the problem - there is a Microsoft fix that you can try.
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