cd dvd wont openClosed

Question

Hello,
i am trying to install a update from dell to my cd/dvd  when i download the update and run it it opens a ( sfdnwin) box which shows drive name  model name ( blank ) old version (blank) new version ( blank ) download file( says not open) and status (blank ) when i  click on the button to download the file in the upper left of the sfdnwin box  it get the message ..flash file not open .. that is for when i try to update the drivers...  also what noticed is any cd dvd i put into my drives e and f.. instead of running the programs  it does not  and i go look at the drive with cd or dvd in it  i get a box that wants me to burn a cd instead of seeing the files on the cd or dvd .. i am running windows vista ultimate 32 bit on a dell xps 410 .. any help would be much appreciated thanx bill

xpcman · Answer

If you were doing a firmware update to the CD/DVD and used the wrong input file. You may have broken the drive.  I would call Dell and tell them your tale.

billg9999 · Answer

thanks  i tried they are as usual lost

DP · Answer

In the upper right corner of the SFDNWIN interface click the left button to open the folder containing SFDNWIN.exe.  

There you will find a file called U306.BIN.  Double click on that.  

You will see that now your SFDNWIN's field are updated with the necessary information.  

Go ahead and click download.  It will work this time and will prompt you to restart your computer after it is done downloading.

The firmware will install automatically upon restart.

Cd dvd wont open

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