Xp home upgrade disk wil not let me reinstall

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roland299 - Apr 19, 2010 at 04:04 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 20, 2010 at 04:20 PM
I have a xp upgrade disk that was provided by the retailer when I purchased the machine. After inserting the disk in cd rom, and booting from disk, I am given the typical windows intallation screen. however, when i select a new installation, I am advised that the windows version on the computer is newer than the one I am trying to upgrade with. I already no this as sp3 has been installed on the machine. I still want to do the reinstall as there is a multitude of problems in the currently installed os. how can i get past this message?
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Apr 20, 2010 at 04:20 PM
Check out this Microsoft web page:

https://support.microsoft.com/en-us/help/898594

Good Luck
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