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"system cannot read from specified device"

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blessedinLA - Apr 24, 2010 at 07:26 AM
rizvisa1 Posts 4478 Registration date Thursday January 28, 2010 Status Contributor Last seen May 5, 2022 - Apr 24, 2010 at 12:14 PM
I bought a new and sealed microsoft office professional 2003 on ebay but when I try to install it on my computer (Windows XP, 32 bit, service patch sp2) I get this message from windows installer --

"system cannot read from specified device".

Is this an error code?

Is something wrong with my computer or is something wrong with the disc?

What do I do to fix it?

If I downlaod free sp3 from windows will it solve the problem?

Thanks--
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Answer 1 / 1
rizvisa1 Posts 4478 Registration date Thursday January 28, 2010 Status Contributor Last seen May 5, 2022 766
Apr 24, 2010 at 12:14 PM
Either drive or disk is bad or if your are really unlucky both. SP will not help. First try to find is it cd or drive that is causing issue. See if you an copy the content of cd to hd. Use some other PC and some other pc to do your testing.
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