"system cannot read from specified device"

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I bought a new and sealed microsoft office professional 2003 on ebay but when I try to install it on my computer (Windows XP, 32 bit, service patch sp2) I get this message from windows installer --

"system cannot read from specified device".

Is this an error code?

Is something wrong with my computer or is something wrong with the disc?

What do I do to fix it?

If I downlaod free sp3 from windows will it solve the problem?

Thanks--

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Posts
4476
Registration date
Thursday January 28, 2010
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Contributor
Last seen
August 2, 2020
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Either drive or disk is bad or if your are really unlucky both. SP will not help. First try to find is it cd or drive that is causing issue. See if you an copy the content of cd to hd. Use some other PC and some other pc to do your testing.
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