No sound windows xp

Closed
Report
-
 Blocked Profile -
Computer:
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 8.0.6001.18702 (IE 8.0)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name 102DC64519D54F4
User Name Dave
Logon Domain [ TRIAL VERSION ]
Date / Time 2010-04-25 / 13:49

Motherboard:
CPU Type DualCore Intel Core 2 Duo E6400, 2133 MHz (8 x 267)
Motherboard Name Asus P5NSLI (2 PCI, 3 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN)
Motherboard Chipset nVIDIA nForce 570 SLI Intel Edition
System Memory [ TRIAL VERSION ]
DIMM1: Hynix HYMP512U64BP8-C4 1 GB DDR2-533 DDR2 SDRAM (5-4-4-12 @ 266 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM2: Hynix HYMP512U64BP8-C4 [ TRIAL VERSION ]
BIOS Type Award (07/13/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter GeForce 7300 GS (512 MB)
Video Adapter NVIDIA GeForce 7300 GS (512 MB)
Video Adapter NVIDIA GeForce 7300 GS (512 MB)
3D Accelerator nVIDIA GeForce 7300 GS
Monitor LG W2361 (Analog) [23" LCD] (1905482423)
Monitor LG W2361 (Digital) [23" LCD] (1905482423)

Multimedia:
Audio Adapter Analog Devices AD1986A @ nVIDIA nForce 430i (MCP51) - High Definition Audio Controller

Storage:
IDE Controller NVIDIA nForce 430/410 Serial ATA Controller
IDE Controller NVIDIA nForce 430/410 Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6V300F0 (300 GB, 7200 RPM, SATA-II)
Disk Drive WD 5000AAV External USB Device (465 GB, USB)
Optical Drive SONY DVD RW AW-G170A (DVD+R9:8x, DVD-R9:8x, DVD+RW:18x/8x, DVD-RW:18x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
E: (FAT32) 465.6 GB (107.3 GB free)
Total Size [ TRIAL VERSION ]

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse HID-compliant mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-00-00-00-00-00
Network Adapter WAN (PPP/SLIP) Interface (89.2 [ TRIAL VERSION ])

Peripherals:
USB1 Controller nVIDIA nForce 430i (MCP51) - OHCI USB 1.1 Controller
USB2 Controller nVIDIA nForce 430i (MCP51) - EHCI USB 2.0 Controller
USB Device Speed Touch 330 ADSL Modem
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

DMI:
DMI BIOS Vendor Phoenix Technologies, LTD
DMI BIOS Version ASUS P5NSLI ACPI BIOS Revision 0601
DMI System Manufacturer System manufacturer
DMI System Product System Product Name
DMI System Version System Version
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product P5NSLI
DMI Motherboard Version 1.XX
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Chassis Manufacture
DMI Chassis Version Chassis Version
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 2


can anyone help, I posted this report from Everest

6 replies

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,949
Instructions
Things You'll Need:

* Driver and Application Recovery CDs
* Updated sound driver software

Check the Speaker Connections and Volume Control Settings

1. Step 1 Verify that the lack of sound is not due to faulty speaker connections. A simple way to test it is to substitute the speaker connection with headphones and see if you get any sound.


2. Step 2 Open the volume control window by clicking your "Start" button and then "All Programs." Click "Accessories," then "Entertainment," then "Volume Control." Alternatively, just click on the speaker icon that's in your System Tray.


3. Step 3 Check the volume and mute settings. If any of the mute check boxes have been checked, uncheck them. If this doesn't work, read on.



Perform a System Restore If Necessary



4. Step 1 If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."


5. Step 2 Click on "Accessories," then "System Tools," then "System Restore."


6. Step 3 Complete the System Restore Wizard. If this doesn't work, read on.



Delete and Reinstall the Original Sound Drivers



7. Step 1 Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.


8. Step 2 Click on your "Start" button. Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."


9. Step 3 Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.


10. Step 4 Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.


11. Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,949
You have not installed a driver for your sound card.

11. Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

hey thanks for reply

this happened after I had just reinstalled win SP2 (2006) - previous to that the speakers were working fine so we can rule that out

this is what happens when i load volume control
http://tinypic.com/images/goodbye.jpg

I can't system restore because I've just installed

you can't post images on this forum?:( but here are some pics of my situation

dxdiag
http://tinypic.com/images/goodbye.jpg

services.msc
http://tinypic.com/images/goodbye.jpg

device manager - only shows audio and audio drivers - so nothing to delete??
http://img24.imageshack.us/img24/739/devicemanagerb.jpg

control panels -> sound and audio devices - NO AUDIO DEVICE!!
http://img64.imageshack.us/img64/5100/controlpanelsound.jpg

error when loading mp3 file
http://img693.imageshack.us/img693/9528/baddirectsound.jpg
who is the computer manufactuer, I'm not sure!
ASUS!

thanks man

Here is the driver and software needed for your ASUS motherboard with XP http://dlcdnet.asus.com/pub/ASUS/misc/audio/ad1986/AD1986A_V510016110_32bit_n.rar