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Explorer.exe - Fatal Application Exit

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wolfstev - 27 Apr 2010 à 01:32
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 27 Apr 2010 à 08:26
Hello,

I am no longer able to burn CD's or DVD's using my Windows Media Player. When I click on "Burn to Disc" a popup window states explorer.exe - Fatal Application Exit, of course it has this inside the box "The specified module could not be found. C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.1\VersionCue.DLL"
I've tried everything I can so was hoping someone has a similar experience with a solution. Is there anything I can do on my own with spending hundreds to get it fixed? Greatly appreciate any help.

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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Apr 2010 à 08:18
Hello Wolfy,

This is a strange situation for Win Media Player has nothing to do with Adobe and where it says CS4 is the Photoshop creative suite.

Do you have Photoshop?

I suggest that your system has been virused.

Please do a system restore to a date back before the problem occured.

Let me know.

Regards
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Apr 2010 à 08:26
P.S. Is your photoshop license registered?

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