Explorer.exe - Fatal Application Exit

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wolfstev - Apr 27, 2010 at 01:32 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 27, 2010 at 08:26 AM
Hello,

I am no longer able to burn CD's or DVD's using my Windows Media Player. When I click on "Burn to Disc" a popup window states explorer.exe - Fatal Application Exit, of course it has this inside the box "The specified module could not be found. C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.1\VersionCue.DLL"
I've tried everything I can so was hoping someone has a similar experience with a solution. Is there anything I can do on my own with spending hundreds to get it fixed? Greatly appreciate any help.

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 27, 2010 at 08:18 AM
Hello Wolfy,

This is a strange situation for Win Media Player has nothing to do with Adobe and where it says CS4 is the Photoshop creative suite.

Do you have Photoshop?

I suggest that your system has been virused.

Please do a system restore to a date back before the problem occured.

Let me know.

Regards
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 27, 2010 at 08:26 AM
P.S. Is your photoshop license registered?