Remote Assistance Closed

Question

Hello, 
I work in a company and I have a problem in remote desktop.
In system properties, There are two options, 1- Remote Assistance, 2- Remote Desktop.      I can enable remote desktop, but i can't enable Remote Assistance to allow my computer to be controlled remotely? What should I do? Please Help me.

Configuration: Windows XP / Firefox 3.6.3

dist.urbd · Answer

Dear Sir, 

Please try deactivating your firewall and to see whether you get to complete the task. 

Thank you.

Remote Assistance

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