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Cannot download norton antivirus

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sunshine - May 18, 2010 at 07:22 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 18, 2010 at 07:38 AM
Hello,
i just purchase norton anti virus on line and cannot download to my computer, it goes through all the steps but when it verifys it , it closes, i also cannot open any attachements


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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
May 18, 2010 at 07:38 AM
Hello Sunshine,

I sympathize with your situation, for I once had Norton and I always regretted it. Never again!

To solve your issue, you must call Norton, it is a free call to their customer care in India. Be patient as, with all due respect, the Indi accent is sometimes diffucult to decipher. You should fine their 1 800 number on their site, again be patient, it is sometime hidden as Norton, in my experience does not like to be bothered.

There is also an e-mail link to customer support. I recommend here that you give all the details as sometimes you may get a reply which is not related to your issue.

Good luck