Computer keeps restarting

Closed
Mark K Posts 3 Registration date Sunday May 23, 2010 Status Member Last seen May 29, 2010 - May 23, 2010 at 08:07 PM
Merzee Posts 10 Registration date Sunday May 30, 2010 Status Member Last seen June 19, 2010 - May 30, 2010 at 08:00 PM
Hello,

My name is Mark and I have had some trouble with my laptop. I try to put in the Microsoft Xp disc to boot my computer with and then the black screen comes up saying there is a corupted or missing file and it said it was. \windows\system32\config\system. Then it prompts me to press "r" in the windows setup screen on the disc. But nothing ever comes up. I press any botton and it restarts back to the same page that a file is missing. I finally got it to go to the F2 page and try to get it to boot from CD and still nothing, going back to the same page again and again. It was working fine and then all of a sudden I go to turn it on and BAM!! A whole lot of nothing. Please can someone help me


2 responses

All you need is Recovery Console and Safe Mode

You are going to copy the missing and corrupted files from an OS disc.

Do this:

A-1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line:
md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default
6. Type exit to quit Recovery Console. Your computer will restart.


B-1. Click Start, click Shut Down (or click Turn Off Computer), click Restart, and then click OK (or click Restart).
2. Press the F8 key.
3. Use the arrow keys to select the appropriate Safe mode option, and then press ENTER.
4. If you have a dual-boot or multiple-boot system, use the arrow keys to select the installation that you want to access, and then press ENTER.

In step B, you are going to copy the registry files from their backed up location by using System Restore. This folder is not available in Recovery Console and is generally not visible during typical usage. Before you start this procedure, you must change several settings to make the folder visible:

This is for preventing the damage of the system32.

C-1. Start Windows Explorer.
2. On the Tools menu, click Folder options.
3. Click the View tab.
4. Under Hidden files and folders, click to select Show hidden files and folders, and then click to clear the Hide protected operating system files (Recommended) check box.
5. Click Yes when the dialog box that confirms that you want to display these files appears.
6. Double-click the drive where you installed Windows XP to display a list of the folders. If is important to click the correct drive.
7. Open the System Volume Information folder. This folder is unavailable and appears dimmed because it is set as a super-hidden folder.
10
Mark K Posts 3 Registration date Sunday May 23, 2010 Status Member Last seen May 29, 2010
May 29, 2010 at 09:14 PM
Ok, I turned on my computer and stuck the windows xp disc inside. The black screen still comes up and says the file has been corupted or missing please press "r" to repair. Then says press any key to continue.

I did and it goes back to the main page like its going to load up my Toshiba Laptop, and a little bar at the bottom shows its loading and also says press F2 for setup or F10 for boot menu or vise versa i cant remember. I press F10 and alittle window comes up saying to boot form CD Rom or Realtek or Hard Drive. I press CD Rom.

It sound like its loading and then it sits at a black screen for about 3 min or longer and goes right back to the Toshiba screen that is loading or the black screen telling me a file is missing or corupted.

I also tried to put in Windows vista boot disc from my home computer and its starts to down load like its going somewhere and then the blue scree comes up like the one when you just put in a new cd and you have to go through all settings. Nothing comes up. Then an error window pops up and says "The exception unknown software exception (0xe0000100) occured in the application at location 0x769fb09e" and the only option is to press "ok" so i do and it starts all back over again.

It seems to me that it wont read my Windows Xp disc but will read my Windows Vista Disc and starts loading but then the error message comes.

Please Help!
0
Merzee Posts 10 Registration date Sunday May 30, 2010 Status Member Last seen June 19, 2010 2
May 30, 2010 at 08:00 PM
Mark I think it's not the software or operating system problem. It might be your hard disk that malfunctioning because if it is the Windows xp, Vista problem it can be solved by the repair or recovery console or reseting bios. Your hard disk is spoilt it has been corrupt due to floustration of light. The solution is that you need to change the hard disk and get uninterrupted power supply (UPS).
0
Mark K, get a new copy of Win Xp prof.
-2
Mark K Posts 3 Registration date Sunday May 23, 2010 Status Member Last seen May 29, 2010
May 23, 2010 at 08:19 PM
Gangsta, Is getting a new Disc gonna help even tho it wont even boot from disc?
0