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1 response
Hello,
Generally this type of error occoured only when the dvd/cd ROM lens is not working, i am sure that the lens of your pc optical drive is not working.
if it is working then your laptop should pop up you to install or play, dvd & cd.
so, to troubleshoot this problem you have to visit the hp sevice center.'
if your pc is under base warrenty or extended warrenty, service center eould not charge you for solving this issue; if not so then they will charge you.
secondly, i must recommend you to perform system recovery....
for more support visit: www.compaq.com
enter you pc model no. and click on support.
Generally this type of error occoured only when the dvd/cd ROM lens is not working, i am sure that the lens of your pc optical drive is not working.
if it is working then your laptop should pop up you to install or play, dvd & cd.
so, to troubleshoot this problem you have to visit the hp sevice center.'
if your pc is under base warrenty or extended warrenty, service center eould not charge you for solving this issue; if not so then they will charge you.
secondly, i must recommend you to perform system recovery....
for more support visit: www.compaq.com
enter you pc model no. and click on support.
