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Internet explorer and firefox will not connec

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apw42c - Jun 25, 2010 at 02:36 PM
 apw42c - Jun 25, 2010 at 05:16 PM
Hello,
I cannot get internet explorer or firefox to connect. i've tried spybot and malware byte and nothing seems to work. A few weeks back I noticed fake antivirus appearing on my computer, so I removed it usind spybot. Any help would be appreciated.


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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 25, 2010 at 02:52 PM
Hi,

Try resetting your Internet Protocol (TCP/IP). Just follow the instructions.

1) Click on Start ----> click on Run -----> type cmd and click on OK. Command

Propmpt will be opened.

2) then type this command

netsh int ip reset resetlog.txt

then press Enter.

It rewrites two registry keys that are used by TCP/IP.

3) Reboot your computer.
0
apw42c
Jun 25, 2010 at 02:54 PM
Thank you. I'll try it later tonight. Hopefully it works. If not do you know of any other problems it could be?
0
apw42c
Jun 25, 2010 at 02:58 PM
I do have an internet connection, because the technician from the DSL company came out and verified with his laptop hardwired into the modem. Would your solution still fix the problem?
Thank you
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 25, 2010 at 03:02 PM
May be your TCP/IP got damaged or corrupted in your system. So try the above solution to fix
it.
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apw42c
Jun 25, 2010 at 03:08 PM
Thank you very much.
0
apw42c
Jun 25, 2010 at 03:37 PM
I just tried the above solution and it didn't work. Do you have any other suggestions?
0

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