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My printer doesn't connect to my Windows 7

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Taslima - Jun 30, 2010 at 02:08 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 30, 2010 at 03:01 PM
<gras>Hello,

I have a hp windows 7 laptop and i'm trying to connect my hp photosmart c3100 to it but its not working. this keeps popping up.</gras>


"The operating system on this computer is not supported. The installation cannot continue until this is resolved.

Current OS: Windows XP 64 bit

Supported:wondows 98 or windows millennium edition, windows 2000, windows xp.

Action required: click cancel to exit this software installation. install this product on a computer that is running one of the supported microsoft operating systems or refer to your computers documentation for informatin on upgrading your competers operating system."


I think my laptop is much more updated than this printer, isn't it?


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Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jun 30, 2010 at 03:01 PM
You can download 64bit windows 7 drivers from this HP web site:

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=1146511

Good Luck