Hp laptop starts up, but I get a white screen

Closed
Gia - Jul 7, 2010 at 02:33 PM
 Blocked Profile - Jul 10, 2010 at 07:44 AM
Hello,
I have had my hp laptop for about two years now and had a few problems. Usually they work themselves out and I end up not having to do anything. Then today, I started up my computer, I get all the mandatory screens, like the windows vista logo, etc and then just before it hits my desktop I get a white blank screen with my pointer in the middle. Every time it happens I just restart and the same thing happens. So I went on Safe mode with networking and I can get on. I haven't a clue what is going on. If you need anymore details or could help me solve the problem that would be great. Thanks.

1 reply

Blocked Profile
Jul 10, 2010 at 07:44 AM
Dear Sir,

Please consider checking your graphic card and its driver for getting the confirmation whether the it is coming from it.

Thanks in advance.
0