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Hello,

I have a Dell computer and speakers. Until recently I haven't been having problems. We lost power a few weeks ago and ever since then my speakers have not been working on my daughters login on the computer. This has been causing problems with our itunes and ipods. I find it weird that it only doesn't work on her login. There is no virus or threats because I've already checked, believe it or not, 7 times. Dell will not assist me because our warranty is up and AT&T said in exact words, "It is not our problem." HELP!

1 reply


Hello kim,

Since in not there,what i can do is to guide you, well start by these basic sound troubleshooting tips from Faq and if not solved then revert back with more information on what was done and not:

https://ccm.net/faq/308-no-sound-or-audio-on-windows

Thanks