The sound in my HP laptop just stop working

Sandy - Nov 6, 2008 at 11:06 AM
 xpcman - Dec 9, 2017 at 07:06 AM
I have gone to Sounds in the Control Panel and checked all of the settings and my sound does not work. It is not muted or low - it does not work. Hoever, it does work when you use headphones.
Any ideas as to what is wrong with it? Any help would be appreciated!

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Updated on Nov 30, 2018 at 12:49 PM
Check your manual. Do you have a PF key or set of key strokes that deactivates the speakers?

Another problem can be with the headphone jack itself: This is what another person said:

The headphone input jack is stuck, there is a small switch inside the jack which shuts off the speakers when headphones are plugged in. When the headphones are pulled out, the speakers turn on again.

The thing you have to do is to figure out which headphone jack you were using when you noticed this (I'm assuming you have 2 like mine).

My problem was that my girlfriend put an iPod video cable into my headphone jack to connect it to our stereo. It fits the hack but instead of a stereo 1/8" plug with 2 sections, it has 3 which makes it slightly longer which is what stuck the internal switch inside the jack and disabled the speakers.

Rather than bringing my computer to get fixed, I just took a pair of headphones and inserted them into the jack repeatedly, at different speeds. Mostly what worked was putting it in and pulling it out rather quickly. Have a song playing looped while you do it so that you can tell if it worked or not. It will take some time and patience.
im having a reverse problem. there's no sound coming out from the headphones when it is plugged in, but plays on the speaker. I have tried plugging the headphones on both jacks, and still does not work. it just stopped working suddenly, when it was working perfectly 2 days ago. I don't know what happened. I have the hp pavillion dv6000. do you know a solution to this? thxx
Hello, have you found a solution to your sound issue? I am also having the exact issue with my laptop. Sound is coming through the speakers but nothing on headphone... If you know the solution and can help, I would appreciate!
Thank you
ranjeet > weriow
Sep 27, 2009 at 12:34 AM
hello sir
i am having a laptop of hp6720 model.
its warranty has been over now.
for somedays its speakers is not working, even by attaching headphone its not playing any sound.
i am very upset.
plz do some needful.

with best reagrds

Thanks for your advice! Really helpful! I shoved the headphone jack in there really fast and boom, speakers worked again!

Will have to go without using headphones for a while, obviously it's a little damaged....
Mar 13, 2009 at 11:42 PM
You just made my night so much better with those troubleshooting tips. Thanks!