The sound in my HP laptop just stop working

Sandy - Nov 6, 2008 at 11:06 AM
 xpcman - Dec 9, 2017 at 07:06 AM
I have gone to Sounds in the Control Panel and checked all of the settings and my sound does not work. It is not muted or low - it does not work. Hoever, it does work when you use headphones.
Any ideas as to what is wrong with it? Any help would be appreciated!

2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Updated on Nov 30, 2018 at 12:49 PM
Check your manual. Do you have a PF key or set of key strokes that deactivates the speakers?

Another problem can be with the headphone jack itself: This is what another person said:

The headphone input jack is stuck, there is a small switch inside the jack which shuts off the speakers when headphones are plugged in. When the headphones are pulled out, the speakers turn on again.

The thing you have to do is to figure out which headphone jack you were using when you noticed this (I'm assuming you have 2 like mine).

My problem was that my girlfriend put an iPod video cable into my headphone jack to connect it to our stereo. It fits the hack but instead of a stereo 1/8" plug with 2 sections, it has 3 which makes it slightly longer which is what stuck the internal switch inside the jack and disabled the speakers.

Rather than bringing my computer to get fixed, I just took a pair of headphones and inserted them into the jack repeatedly, at different speeds. Mostly what worked was putting it in and pulling it out rather quickly. Have a song playing looped while you do it so that you can tell if it worked or not. It will take some time and patience.
Thanks for your advice! Really helpful! I shoved the headphone jack in there really fast and boom, speakers worked again!

Will have to go without using headphones for a while, obviously it's a little damaged....
I had the same problem I reinstall sounds drivers and it's working now