New messages not showing on

 frannys -
Hello, as part of resuming my mailbox after acquiring a new Dell laptop, I find my mailbox
flashes the image of my new mail and then scrolls down to earlier mail and will not go forward.

2 replies

Dear Frannys,

Please contact its Support team in order to get the solution to the problem.

Thank you.
months later I am having the same problem. the answer to my original question was so ridiculous it hardly bears acknowledging and this whole process is incomprehensible.