startup=black screen only pointer shows Closed

Question

Hello, 

1. black screen on startup
2. can only access programs through task manager but its limited
3. Able to but a pic in the background and it stays
4. Safe mode the black screen is still there 
5. I believe the virus is somewhere in the SVChost.exe- norton keeps bringing
    up blocked trafficking from the windows/system32 ..folder
6.HELP FAST PLEASE!!!!!


OMG having a techinical issue the black screen on startup is a real pain
because whatever virus this is its not slowing my computer down its limiting
what i can access such as explorer or iexplorer, regedit, or something like that
but i can access the internet from firefox. All other browsers have limited or no connection.



Configuration: Windows XP / Firefox 3.6.6

little.jay60 · Answer

Dear Linab, 

Please consider logging in safe mode and carry out a system restore or still get your OS repaired. 

Thanks in advance.

jack4rall · Answer

Hi,  

try this 1  

Open task manager ----> click on "File --->New" . Type regedt32 and click on OK.  

Registry Editor will be opened and then follow the  steps  

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

at the right side, find the strings shell & userinit and check the following  

shell value data should be  
Explorer.exe  

userinit value data should be  
C:\WINDOWS\system32\userinit.exe,  

If shell and userinit are having different data values then change it as mentioned above  

Just double click shell and userinit and enter the data values as  

shell value data should be  
Explorer.exe  

userinit value data should b  
C:\WINDOWS\system32\userinit.exe,  

Note: there is "," at the end of userinit.exe  


when you enter into normal mode scan ur pc with antivirus &  

Download Malware's Anti-Malware from this link.  

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/  

Update it and perform "Full Scan"  

Note : Default selected option is "Quick Scan"

Startup=black screen only pointer shows

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