Startup=black screen only pointer shows

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Sunday June 6, 2010
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July 16, 2020
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Hello,

1. black screen on startup
2. can only access programs through task manager but its limited
3. Able to but a pic in the background and it stays
4. Safe mode the black screen is still there
5. I believe the virus is somewhere in the SVChost.exe- norton keeps bringing
up blocked trafficking from the windows/system32 ..folder
6.HELP FAST PLEASE!!!!!


OMG having a techinical issue the black screen on startup is a real pain
because whatever virus this is its not slowing my computer down its limiting
what i can access such as explorer or iexplorer, regedit, or something like that
but i can access the internet from firefox. All other browsers have limited or no connection.



2 replies


Dear Linab,

Please consider logging in safe mode and carry out a system restore or still get your OS repaired.

Thanks in advance.
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hi,

try this 1

Open task manager ----> click on "File --->New" . Type regedt32 and click on OK.

Registry Editor will be opened and then follow the steps

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

at the right side, find the strings shell & userinit and check the following

shell value data should be
Explorer.exe

userinit value data should be
C:\WINDOWS\system32\userinit.exe,

If shell and userinit are having different data values then change it as mentioned above

Just double click shell and userinit and enter the data values as

shell value data should be
Explorer.exe

userinit value data should b
C:\WINDOWS\system32\userinit.exe,

Note: there is "," at the end of userinit.exe


when you enter into normal mode scan ur pc with antivirus &

Download Malware's Anti-Malware from this link.

https://ccm.net/download/download-105-malwarebytes

Update it and perform "Full Scan"

Note : Default selected option is "Quick Scan"