Error when trying to reformat windows xp

 karen -
Hello, I am trying to reformat my hard drive. I am booting from CD, I press any key and it starts to do its thing and then when it says setup is starting windows then I get a blue screen that says a problem has been detected and windows has been shut down to prevent damage to your computer. Anyone have any ideas on how to get around this? Thanks

1 reply

Hi there,

Are you making a downgrade on system?please confirm.Do you have sata or ide hard disk?

Please bear with me, I am a newbie. I am not sure what you mean when you say sata or ide hard disk. I have a notebook (an external hard drive that I backed my computer on) but I do not have it connected when I am trying to reformat. I think I am trying to make a "downgrade" because when I just insert the windows xp disk in it tell me that I am running a more current version. I sent my computer to the shop one other time and I bet they put a more current version of xp on it. Thanks