Inspiron mini shuts down by external dvd play

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Hello,

I purchased a brand new inspiron mini laptop and an external dvd player from dell manufactirers. Everytime i try to play a dvd it shuts the laptop off, i disconnect the external dvd player and the laptop starts up from scratch. Its very frustrating as i cannot return anything and dall said it sounds like a software problem and i have to pay for even talking to someone. Please help me.

1 reply


Dear Sir,

Please consider getting to your IDE settings and set it as the main booting device and hence see whether it works correctly.

Thank you.