Inspiron mini shuts down by external dvd play

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Inspiron mini shuts down by external dvd play

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Olu - Jul 19, 2010 at 04:04 PM
Blocked Profile - Jul 20, 2010 at 01:34 AM

Hello,

I purchased a brand new inspiron mini laptop and an external dvd player from dell manufactirers. Everytime i try to play a dvd it shuts the laptop off, i disconnect the external dvd player and the laptop starts up from scratch. Its very frustrating as i cannot return anything and dall said it sounds like a software problem and i have to pay for even talking to someone. Please help me.

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Blocked Profile · Answer 1 · 2010-07-20T01:34:13-0400

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Blocked Profile
Jul 20, 2010 at 01:34 AM

Dear Sir,

Please consider getting to your IDE settings and set it as the main booting device and hence see whether it works correctly.

Thank you.

Inspiron mini shuts down by external dvd play

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