Screen is black w/error message and won't sta

Closed
Suz - Jul 21, 2010 at 11:28 PM
 Blocked Profile - Jul 22, 2010 at 03:07 AM
Hello,
whenever I press the Power button on my computer, it starts up with a black screen telling how it came across and error due to new hardware or such. It asks the simple things such as "Run in safe-mode, Run with Command Prompt, ... Start Windows....something like restore last session that worked. Whatever I click on just makes the screen go to a start screen like XP is loading, then a screen that says it's powering down, screen with Gateway on it, then back to the black screen. I have absolutely no idea what to do to fix this.
Any help is appreciated, thank you.

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1 reply

Blocked Profile
Jul 22, 2010 at 03:07 AM
Dear Suz,

Please confirm whether all the hardware components have well been connected for proper help.

Thank you.
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