Google search issues

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booboo - Aug 8, 2010 at 06:05 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 8, 2010 at 06:16 AM
Hello,





Hi all i am using mozilla firefox on windows xp. if i do a search on google, i go to click on a result and it wont do anything, sometimes takes me to a blank page with no web address but most of the time takes me to a blank page with the following address but with a different search criterior ,

http://www.goingonearth.com/search.php?q=thunderbir%2Branch&n=1281265257 .

now i have tried taking all the extra bits off the address so its just ohtgnoenriga.com andthat takes me either back to google or to a website about google or something. im getting really annoyed as i cant search for much as i need to type the actual address to get anywhere but then other times it is ok. i have AVG which i have scanned and found a few things but nothing fixed it . any ideas?????

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Aug 8, 2010 at 06:16 AM
Hello Booboo,

Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
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