HELP I HAVE A TROJAN VIRUS

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NEW PC - Aug 25, 2010 at 12:12 PM
Mattie
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- Aug 26, 2010 at 06:00 AM
Hello,

I just purchased a dell laptop yesterday for the first time. I stupidly downloaded a on-line wallpaper. Now I have a TROJAN Virus in my Malware and I am unable to get into my Windows program.
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!

7 replies

Blocked Profile
Aug 25, 2010 at 01:25 PM
Hello ,


You have several solutions: the first one is to make a scan with your antivirus software, do you have one?
You can download a free version of ESETnod32, Avast,Bitdefender, Avira:
*https://www.avast.com/fr-fr/index
*https://www.eset.com/
*https://www.bitdefender.fr/
*https://www.avira.com/

Recommendations: Download it from another PC and install it via USB pendrive on the infected PC.


The aim is to determine the type of infection and identify the Trojan!!

Another important tool:
https://www.malwarebytes.com/

You can also try an online scan :

*https://ccm.net/apps-sites/software/2133-perform-an-online-antivirus-scan-with-kaspersky/
*https://ccm.net/faq/6450-online-scan-with-bitdefender
*https://ccm.net/faq/1485-online-scan-with-trendmicro-housecall



Note that: If it is a new laptop don' forget to make a set of recovery discs..

This will allow you to restore your PC to factory settings at any time..(PS don't mess with the recovery partition)!


Check out the FAQ section for more information: https://ccm.net/faq/security-12
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Blocked Profile
Aug 25, 2010 at 01:47 PM
Hi there,

get trojan remover downloaded as well as other tips for it on links below:

https://ccm.net/faq/s/trojan
https://ccm.net/downloads/security-and-maintenance/4951-trojan-remover/
http://ccm.net/download/download-7578-trojan-killer

Thanks
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CliffordTheITGuy
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Aug 25, 2010 at 10:52 PM
Did you say you can't get into Windows ? If so then the important thing now is to get your windows to startup before you can detect if a trojan virus do exist in your laptop. try restart your computer and go into SAFEmode, then do make sure that you do a deep scan to check for viruses. I suggest if you stlll can get online, download superantispyware, it's FREE. Use this to scan for any trojan and it'll remove for you. If you need more help, let me know.
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Blocked Profile
Aug 26, 2010 at 02:30 AM
run in safe mode and restore to early point, download avast or avg to scan ur pc
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where did u download it from?
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If you do not have an antiviurs software then you can also remove without a software:

1. Click on "START". Click on "RUN" and type "REGEDIT".

2. Now you will see "registry editor" opened in a new window. In registry editor select -> HKEY_LOCAL_MACHINE.

3. Now under "HKEY_LOCAL_MACHINE" select--->"SOFTWARE"--->"Mcft"--->"WINDOWS"--->"CurrentVerison"--->"RUN".

4. Now on the right side select"RavTimeXP"
Right click on "RavTimeXP" and delete it.

5. Click on START--->SEARCH--->"FOR FILES OR FOLDERS".
Search box will open with current setting.
Now click on search(searching for .exe), after searching is finished you will see the results.

6. Now here you have to delete the icons like folders and size 60KB or a little more than 60 KB or little less than 60 KB, and the file type will be "APPLICATION".
Now delete them all.(Note, Remember to double click, otherwise you will have to restart and start from step 1)

7. Now Empty Recycle Bin. And you are done.
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Mattie
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Aug 26, 2010 at 06:00 AM
Launch an antivirus program that you should have installed on your computer, such as Symantec's Norton or McAfee. Wait for the program's window to appear, then go to "Disk View." Highlight your computer, then select "Scan/Repair" so that the antivirus can detect the Trojan and trash it.

Exit the antivirus program on your Mac. Restart your computer again to ensure that the Trojan has been deleted. Empty the trash can on your computer once it is back up and running.

Disable the System Restore feature if you're a Windows user. Go to "Start" at the bottom of your screen, then right-click the "My Computer" icon to go to "Properties." Check "Turn off System Restore" under the System Restore tab in the "Properties" window, then select "Apply." Confirm that you want to disable System Restore by clicking "Yes" and "OK."


Update your virus definitions in your antivirus program. Open the program, or go to the website, to download the latest definitions so that you can receive the most recent alerts and keep your computer protected.


Scan your files to detect the Trojan file. Follow the instructions in your antivirus program to delete any suspicious files. You may want to write down the path and file name of the Trojan, which is usually found in the "C:\" hard drive. Then, edit your computer's backup registry by choosing "Start," then "Run." Type "regedit" in the window that appears and click "OK."


Search for the registry entry from which the Trojan derived, which may begin with "HKEY" followed by the file path. Delete the registry entry to ensure that the Trojan is removed. Exit the registry entry, and restart your computer so that the changes can take effect.
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