DVD driver corrupted by virus and not working [Solved/Closed]

kathyett - Aug 28, 2010 at 10:58 PM - Latest reply:  mario
- Oct 23, 2010 at 04:23 AM
Hello,

I've had lots of problems with viruses (kids on internet) and recently a virus corrupted the dvd drive and it won't work. I paid $150 at local computer shop to have viruses removed and driver fixed. Now I've been running scan every day and getting rid of the viruses but the dvd driver has gone again. The device manager has one of those warning yellow explamation marks and says the device drivers may have been corrupted. I've tried uninstalling and reinstalling but that didn't work. any ideas? Would so appreciate help. kathy

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2 replies

Ambucias 55047 Posts Monday February 1, 2010Registration dateModeratorStatus September 22, 2018 Last seen - Aug 29, 2010 at 07:22 AM
0
Thank you
Greetings Kathy,

I shall prescribe to you a very powerfull antidote that is able to kill and send any virus to the glue factory. It is of very last resort and should not be abused of, as matter of a fact, once you have used it, I suggest you delete it from your system.

To keep your system safe, you must follow the instructions hereunder to the letter:

1. Download Combofix to your desktop.

http://www.combofix.org/download.php

2.Close all open Windows including this one.

Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix.

3. Double click on the ComboFix icon.

Windows is issuing this prompt because ComboFix does not have a digital signature. This is perfectly normal and safe and you can click on the Run button to continue.

4. Accept the disclaimer and the recovery

5.You should now press the Yes button to continue. If at any time during the Recovery Console installation you receive a message stating that it failed to install, please allow ComboFix to continue with the scan of your computer.

ComboFix will disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.

While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings.

If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.

During the process, please do not mouse click nor must you tap on the keyboard. Let the tool run.

Good luck

Ambucias
-1
Thank you
hey just give a right click at my computer, and click at properties, click in device manager, right click at cd/dvd drive is, click uninstall, after that, click at scan for hardware change and let your computer install the drive again.

thank you