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Laptop forgotten password [Solved/Closed]

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Monday February 1, 2010
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October 22, 2020
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Hello,

I have a toshiba satellite lap top. i gave it to my 9 yr old since i replaced it with a new one. he reset the password and forgot what he reset it too. needless to say, we can't log in now. can anyone help me reset the password or restore it to factory default settings? i've tried powering up while holding down 0 and it did not work. F8 brings me to a screen to repair the lap top but still requires a password...dead end.

thank you very much

allend



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Answer 1 / 1
Posts
47523
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
 9,047
Greetings,

We are terribly sorry but Kioskea cannot help you to recover your lost password.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards
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