Laptop forgotten password

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allend - Sep 5, 2010 at 05:49 PM
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- Sep 6, 2010 at 07:54 AM
Hello,

I have a toshiba satellite lap top. i gave it to my 9 yr old since i replaced it with a new one. he reset the password and forgot what he reset it too. needless to say, we can't log in now. can anyone help me reset the password or restore it to factory default settings? i've tried powering up while holding down 0 and it did not work. F8 brings me to a screen to repair the lap top but still requires a password...dead end.

thank you very much

allend



1 reply

Ambucias
Posts
47362
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,282
Sep 6, 2010 at 07:54 AM
Greetings,

We are terribly sorry but Kioskea cannot help you to recover your lost password.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards
0