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dawnlight7
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Sep 15, 2010 at 01:55 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 17, 2010 at 04:18 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 17, 2010 at 04:18 PM
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dawnlight7
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Sep 16, 2010 at 11:57 AM
Sep 16, 2010 at 11:57 AM
hi again
I think if some how the spy doctor set up file could be sent to me then I would be able to instal it .
I think if some how the spy doctor set up file could be sent to me then I would be able to instal it .
dawnlight7
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Sep 17, 2010 at 09:56 AM
Sep 17, 2010 at 09:56 AM
Hi ambucias
it took me almost 15 mins to start in safe mode and when windows started I didn't see no sign that I was in a safe mode,ok then I tried to download Rkill the same problem download started then another window it said :run ; don't run I hit the run and everything disappeared with no use, how do you like that ? unbelievable problem, you think rebooting desk drive might help,or maybe its a setting problem,I tried almost everything including turn off add ons,reset advance setting, lower security level nothing worked I can,t get a new Icon on my desktop.
thank you so much
it took me almost 15 mins to start in safe mode and when windows started I didn't see no sign that I was in a safe mode,ok then I tried to download Rkill the same problem download started then another window it said :run ; don't run I hit the run and everything disappeared with no use, how do you like that ? unbelievable problem, you think rebooting desk drive might help,or maybe its a setting problem,I tried almost everything including turn off add ons,reset advance setting, lower security level nothing worked I can,t get a new Icon on my desktop.
thank you so much
dawnlight7
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Sep 15, 2010 at 09:39 PM
Sep 15, 2010 at 09:39 PM
hi Ambucias
and thanks for the help, you see the main problem is that I can,t download nothing for some mysterious reason I went to that cite https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
and as soon as I hit the download icon new page opened and was blank and nothing happened , its really very weird
and thanks for the help, you see the main problem is that I can,t download nothing for some mysterious reason I went to that cite https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
and as soon as I hit the download icon new page opened and was blank and nothing happened , its really very weird
Ambucias
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Sep 16, 2010 at 06:34 AM
Sep 16, 2010 at 06:34 AM
Dear Dawnlight,
Okay try this link:
https://com.com
Regards
Okay try this link:
https://com.com
Regards
Didn't find the answer you are looking for?
Ask a question
dawnlight7
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Sep 16, 2010 at 11:19 AM
Sep 16, 2010 at 11:19 AM
dear Ambucias
I tried and I could see the download meter going up anf then another small window pops up and it says (run) and then nothing happens thats what is going on with all my downloads, and then when I go to my desk top then downloads I only see the old files set up, I don't know could it be some set up problems or folders set up maybe I turn back everything to default and still no use, but I am thinking how the virus would stop the downloads from running and where the files go maybe redirected to some mysterius files .
I tried and I could see the download meter going up anf then another small window pops up and it says (run) and then nothing happens thats what is going on with all my downloads, and then when I go to my desk top then downloads I only see the old files set up, I don't know could it be some set up problems or folders set up maybe I turn back everything to default and still no use, but I am thinking how the virus would stop the downloads from running and where the files go maybe redirected to some mysterius files .
Ambucias
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Sep 15, 2010 at 04:26 PM
Sep 15, 2010 at 04:26 PM
Hello,
Lets first try this but insure you direct the download to your desktop not anywhere else.
If you don't see it on your desktop we will take other measures.
Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
Regards
Lets first try this but insure you direct the download to your desktop not anywhere else.
If you don't see it on your desktop we will take other measures.
Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
Regards
Ambucias
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Sep 17, 2010 at 08:34 AM
Sep 17, 2010 at 08:34 AM
Hi,
Spydoctor would not be of any use. This is not spyware but a rogue Trojan Horse.
You have not informed me is you tried the direct link to Malwarebyte that I sent you for Malwarebyte is a much superior tool.
You may have some evil processes running which prevent download, but you may be able to run Rkill to stop these processes.
First, reboot in safe mode with networking.
Try running rkill as per the following instructions then
Please follow the following procedure carefully and to the letter.
You have a rogue virus Trojan Horse which is self protective, thus it will prevent any antivirus from fonctionning.
You must kill the evil processes which the virus is presently running amd preventing you from running any antivirus. If you don't it will keep reproducing the files for ever.
To kill the processes:
1. Download to your desktop and run Rogue Kill:
https://download.bleepingcomputer.com/grinler/rkill.com
2. You should now see a window that shows all of your desktop icons, including the rkill.com program.
3. Double-click on the rkill.com in order to automatically attempt to stop any processes associated with the Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step.
If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the Horse when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the processes . So, please try running Rkill until malware is no longer running.
As a matter of a fact, if you get messages, it is a sign that the virus is agonizing with excrutiating pain, so you can just grin while it is suffering!:)))
Please, DO NOT REBOOT your computer or the processes will come back to haunt you!
Then click on this link
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Once on your desktop, we must still outwit the virus.
Right click on the MBAM icon and click on rename. Rename it kioskea.exe.
Install Malwarebyte and launch it. From the second tab, update it.
Pretty please, request a FULL system scan which should take more than hour. Once the scan is finish, delete all of item that were found.
Spydoctor would not be of any use. This is not spyware but a rogue Trojan Horse.
You have not informed me is you tried the direct link to Malwarebyte that I sent you for Malwarebyte is a much superior tool.
You may have some evil processes running which prevent download, but you may be able to run Rkill to stop these processes.
First, reboot in safe mode with networking.
Try running rkill as per the following instructions then
Please follow the following procedure carefully and to the letter.
You have a rogue virus Trojan Horse which is self protective, thus it will prevent any antivirus from fonctionning.
You must kill the evil processes which the virus is presently running amd preventing you from running any antivirus. If you don't it will keep reproducing the files for ever.
To kill the processes:
1. Download to your desktop and run Rogue Kill:
https://download.bleepingcomputer.com/grinler/rkill.com
2. You should now see a window that shows all of your desktop icons, including the rkill.com program.
3. Double-click on the rkill.com in order to automatically attempt to stop any processes associated with the Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step.
If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the Horse when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the processes . So, please try running Rkill until malware is no longer running.
As a matter of a fact, if you get messages, it is a sign that the virus is agonizing with excrutiating pain, so you can just grin while it is suffering!:)))
Please, DO NOT REBOOT your computer or the processes will come back to haunt you!
Then click on this link
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Once on your desktop, we must still outwit the virus.
Right click on the MBAM icon and click on rename. Rename it kioskea.exe.
Install Malwarebyte and launch it. From the second tab, update it.
Pretty please, request a FULL system scan which should take more than hour. Once the scan is finish, delete all of item that were found.
Ambucias
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47356
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Monday February 1, 2010
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Sep 17, 2010 at 04:18 PM
Sep 17, 2010 at 04:18 PM
Correct, if you cannot restore your system to previous date before the problem began, then I suggest you boot from the CD and attempt a repair.
Good luck
Good luck
