Hello,
I have a Creative zen v plus 2mg mp3 player. It recentaly had a problem where it would not do anything,even when I reset it. I fixed it by taking the battery out and then putting it back in. To do this I had to take it apart. Now when I plugged it in to my computer the computer will not reconize it. I have tried over ten diffrent usb cabels and none of them will work. The usb cabels are fine because they work with other things. I cannot but music on it or charge it. It works expect for this so whats the problem. Is it my usb jack on the mp3 player or what ? Did my taking it apart mess it up? Please help me. I � my mp3 players so i'm very unhappy when it doesn't work :( :( :(
System Configuration: Windows XP
Internet Explorer 7.0
Go into Control panel, then click System (make sure you're on classic view) Then click the hardware tab, then finally onto Device Manager. The creative ZEN should appear on this list if pugged in.
Thank you very much. Winamp running on Windows Vista basic was working fine with my Creative Zen Microphoto player up until I wanted to add more music about a week ago. The player would not appear in the Winamp portables list. I could not install the Creative Zen management software because the installer said it did not find a connected device. The player did not show up in My Computer either. Your suggestion solved all of that.
Hi I've tried doing what you suggested. There was a question mark next to the Zen photo and I've tried searching as you describe and got nowhere......Wit's end!!!! several chunks of hair missing...and no cd!!! any ideas?
Manually selecting the mtp device as driver did the trick when my girlfriend's computer all of a sudden didn't recognize her Creative Zen mp3 player. You just helped me save her day, so thank you very much! ;-)
I'm having the same problem as Kim and i've tried your suggestion but when I tried to reinstall the driver , it says access denied. And now I don't know what to do??
I'm using windows vista.
hi
i think you have wrongly connected your battery
if not so, then it might be that the setup has been lost.
Go to web site and download the latest updates and firmware
Hey Bazza thx for your suggestion. It worked for me and whats more this was the first site I searched through to get my problem resolved and bingo I got the answer. Thanks again.
you are the best, I always say, google knows all (if you know how to look and it's computer related) but without smart people who post their solution online google would be very dumb. Thanks for posting this!
i'm off to adding new sounds to my little jukebox!
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