Black screen appears

Rocioangeljavier - Oct 6, 2010 at 09:42 PM
 dirby - Oct 29, 2010 at 03:12 AM
Hello, it was frozen so I shut it down and started with the on button. I can log in, but that is it. Says Welcome, but the screen turn black. I can hear the fan and see the cursor. Stay like that forever, but nothing else.please. Any help will be apreciate.


2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Oct 7, 2010 at 01:41 AM

Try this 1.

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Safe Mode with Networking"

3) If you are using Windows Vista or Windows 7 then

Click on Start --> In search box, type regedt32 and press Enter.

If you are using Windows XP, then

Click on Start --> Run --> Type regedt32 and click on OK.

Registry Editor will be opened. Navigate to the following location

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

At the right side, find the strings shell & userinit and check the following

shell value data should be

userinit value data should be

If shell and userinit are having different data values then change it as mentioned


Just double click shell and userinit and enter the data values as

shell --> "Value data" should be

userinit --> "Value data" should be

Note: there is "," at the end of userinit.exe

Then download "Malwarebytes' Anti-Malware" from the below link.

Update it and perform "Full Scan"

Note : Default selected option is "Quick Scan"

Good Luck.
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