Keyboard on strike
Closed
Belinda
-
Oct 9, 2010 at 03:06 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 2, 2010 at 04:54 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 2, 2010 at 04:54 PM
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2 responses
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,169
Oct 10, 2010 at 07:12 AM
Oct 10, 2010 at 07:12 AM
Greetings,
If I may interrupt. This is extremely important
Hyjackthis must not be used by anyone who does not have previous experience in analysing the report. You may delete important registry keys from the registry and damage your system! It should not be used lightly!
I humbly suggest that you have been ill advised by Mrsprinkle.
If you have never heard or use Hyjackthis before, please do not temper with it.
According to what you have described, I doubt very much that you have a virus, however if you wish to ensure that you do not have a virus, you can use Malwarebyte to eleminate any virus.
Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
If after the scan your keyboard still does not respond for a referal to one of our hardware genius.
Regards
If I may interrupt. This is extremely important
Hyjackthis must not be used by anyone who does not have previous experience in analysing the report. You may delete important registry keys from the registry and damage your system! It should not be used lightly!
I humbly suggest that you have been ill advised by Mrsprinkle.
If you have never heard or use Hyjackthis before, please do not temper with it.
According to what you have described, I doubt very much that you have a virus, however if you wish to ensure that you do not have a virus, you can use Malwarebyte to eleminate any virus.
Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
If after the scan your keyboard still does not respond for a referal to one of our hardware genius.
Regards
Hello,
The issue is clear, your keyboard is not working and you try another one but still the problem persists, isn't it?
You have been right to say that it might be coming from a virus because if the keyboard was faulty, the other one would have worked correctly.
This is a malware or trojan. It is some kind of script or application that works in the background and creates conflicts with other software or as in your case, hardware.
The right solution will be spotting it and removing it but how?
Try using Hijack This, it is a free software that detects spywares and hijackers easily and this is sure to get the problem solved. You can have it downloaded from Kioskea Download Section from the following link.
https://ccm.net/download/download-1236-hijackthis
In the case that the problem persists, don't hesitate to contact back.
Good luck.
The issue is clear, your keyboard is not working and you try another one but still the problem persists, isn't it?
You have been right to say that it might be coming from a virus because if the keyboard was faulty, the other one would have worked correctly.
This is a malware or trojan. It is some kind of script or application that works in the background and creates conflicts with other software or as in your case, hardware.
The right solution will be spotting it and removing it but how?
Try using Hijack This, it is a free software that detects spywares and hijackers easily and this is sure to get the problem solved. You can have it downloaded from Kioskea Download Section from the following link.
https://ccm.net/download/download-1236-hijackthis
In the case that the problem persists, don't hesitate to contact back.
Good luck.
Oct 10, 2010 at 08:45 AM
Dec 2, 2010 at 04:40 PM
Thanks in advance.
Dec 2, 2010 at 04:54 PM
Your problem makes sens "N" for new and "F" for find. Does it happen only with Word? When did the problem occur or was it always like that?