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Oct 29, 2010 at 09:05 AM
Oct 29, 2010 at 11:28 AM
you need a replacement CD ROM.
there are different types of connections for laptop optical drives so what i would do is flip the laptop over and there should be a screw where the END of the cd drive is (roughtly 15CMs from the end of the laptop going into the center).
if you unscrew this and pull the CD drive it should come out.
if the CD drive is screwed in under the case i would take this off and remove this way.
if you are uncomfortable in doing this then i would go to a local computer shop.
but either way you need a NEW CD drive.
there is no more assistance anyone can give you.
Oct 30, 2010 at 03:22 PM