CD-Drive icon is missing and it won't open

Solved/Closed
Report
-
 PretaB -
Hello,
This morning, I put a cd in the computer( sorry I don't know what to call the place where you put the cd). but a while ago I tried to put another cd again but when I clicked the button so that it would open, it didn't open. I clicked the "my Computer" to see if the icon for disk drive is still there but when I opened it, it was no longer there the only thing left there is "floppy disk drive" ..

I really want to burn a cd right now so please help me solve my problem...
I really appreciate it if you will help me...
Thanks!



1 reply

Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1.

1) Click on Start --> In search box, type devmgmt.msc and press Enter.

"Device Manager" window will be opened. Make sure that your CD-Drive is shown

in the device manager under "DVD/CD-ROM drives". If its missing then check the

connections to your drive. Set your HDD as master and your CD-Drive as slave.

2) If you notice any yellow mark on your drive in device manager then follow

the below instructions.

Click on Start --> In search box, type regedt32 and press "Enter"

Registry editor will be opened.

Backup your registry by going to File --> Export and save the file with any name.

Now on the left side, navigate to the location

HKEY_LOCAL_MACHINE --> SYSTEM --> CurrentControlSet --> Control

----> Class ---> Click on {4D36E965-E325-11CE-BFC1-08002BE10318}

At right side delete these files if u find it

upper filters,lower filters,upper filters.bak,lower filters.bak and then restart your

PC.

Good Luck.
4
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

dats seems to be working :)