Need Help With Reformatting My Laptop

Cataylor104 - Nov 25, 2010 at 04:02 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 26, 2010 at 12:09 PM

My laptop is a dell latitude d600. Somehow it keeps freezing and I have to restart it by pressing the power button. I think it may be because of a recent virus it had, but I'm not sure that it is a virus, since I haven't seen any of the obvious signs of one. I would like to wipe it clean and start over the way that I got it from the store(well, really from one of my dad's friends, since it is a very old laptop, but you get my point). I have everything backed-up and I really would like to clear EVERYTHING and start anew. I don't have the disc, and I haven't had any luck trying to find a way that works for me on google. Help is very greatly appreciated.



1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Nov 26, 2010 at 12:09 PM
Restoring A Dell Laptop's Operating System to Its Original Configuration

Newer Dell laptops are configured with a partitioned hard drive that has the original operating system safely behind the partition. A built-in "PC Restore" program allows one to restore the PC to it's original newly shipped/purchased state by following a few easy steps. Before reloading always (1) back up any data you have saved on your hard drive and (2) have your software CDs (like Microsoft Office) ready to reinstall after the restoration. Restoration instructions can be found in the Owner's Manual under Solving problems > Restoring your operating system > Dell PC Restore. The reloading process is accomplished in a few minutes. If the computer had Windows installed by the user, using the Windows disk, then the restore partition may have been deleted.

To use PC Restore:

1. Turn on the computer. During the boot process, a blue bar with appears at the top of the screen.

2. Immediately upon seeing the blue bar, press Ctrl + F11. If you do not press Ctrl + F11 in time, let the computer finish restarting, and then restart the computer again.
Note: If you do not want to proceed with PC Restore, click Reboot in the following step.

3. On the next screen that appears, click Restore.

4. On the next screen, click Confirm. The restore process takes approximately 6-10 minutes to complete.

5. When prompted, click Finish to reboot the computer.
Note: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

6. When prompted, click Yes.

7. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

8. Click Next. The System Restore screen appears and the computer restarts.

9. After the computer restarts, click OK. Your hard drive should now be restored to its original configuration.