Help! Unable to access HD without formatting

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clueless - 23 Dec 2010 à 08:04
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 23 Dec 2010 à 08:44
Hello,

I am using 1TB (Western Digital) external HD for a few months and have a lot of files in it. However, yesterday I could not gain access to the HD as the computer said it need to be formatted. As the files in the HD are very precious to me and may I ask if I still can keep the files after formatting? Or are there other alternatives to recover these files? I browsed a couple of topics in this forum suggesting using data recovery software, but I am not sure which one is best for my situation. Would any kind soul can show me the way? Thank you very much.


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jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
23 Dec 2010 à 08:44
Hello,
Right-click on your drive --> Properties --> Let me know the file system. Is it RAW ?
Good Luck