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Not able to install MS Office 2010

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sourav281290 Posts 37 Registration date Friday November 13, 2009 Status Member Last seen November 2, 2013 - Jan 1, 2011 at 06:48 AM
sourav281290 Posts 37 Registration date Friday November 13, 2009 Status Member Last seen November 2, 2013 - Jan 6, 2011 at 12:18 PM
Hello,




previously I had a MS office 2010 mondo(technical preview) installed in my computer. it has reached expiry, now when I am trying to remove it , it could'nt be uninstalled.system is asking to insert the source disk or something like that.but when I am trying to install the new version i.e. the MS office 2010 only(full) of it, its not even allowing me to do that.getting some error messages like, "first remove the previous version of this software which exists" what to do???? pleaswe help...
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25 responses

Answer 21 / 25
sourav281290 Posts 37 Registration date Friday November 13, 2009 Status Member Last seen November 2, 2013 3
Jan 3, 2011 at 06:54 AM
one thing could you tell me, how to back up my registry?
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Answer 22 / 25
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 3, 2011 at 06:57 AM
4. Click on the file tab (first one left corner)


5. Click on Export and a window will open

6. Ensure that "all" is checked off

7. Name the backup "before removing office"

8. Ensure the backup will be saved in My documents (see window above)

9. Click on Save
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Answer 23 / 25
sourav281290 Posts 37 Registration date Friday November 13, 2009 Status Member Last seen November 2, 2013 3
Jan 4, 2011 at 06:00 AM
i have gone through the delete process in the registry that you guided.friend has taken that Office 2010 cd for the day,tomorrow he'll return it to me. so tomorrow I hope I can try reinstalling it, then i'll let you know what happens next...
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Answer 24 / 25
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 4, 2011 at 06:18 AM
This is an urgent matter, I do hope that your friend will not try to install it and register the product because you will be doomed.

You will not be able to install on your computer, that is if you have only one license. If you do try to install it, it will say that it is counterfeited and your entire system after 30 days will be jammed.

I suggest you retreive your disk forthwith before it's too late otherwise I will no longer ba able to help you.
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Answer 25 / 25
sourav281290 Posts 37 Registration date Friday November 13, 2009 Status Member Last seen November 2, 2013 3
Jan 6, 2011 at 12:18 PM
okay okay, thanks a lot Ambucias, I hope that its not too late...And i'll obviously have a talk to him.Thnaks friend...
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