Forgot password, account info and secret ans
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Hello,
i really need your help, i have too lost my password and i dont remember the account information and the secret answer. i can make a new account but there are some emails that are in my acount that i need. i have a special folder in there which i need. if i can only get those emails even that will be great because those emails are somthing that i need more than any thing in my life right now and if i can get access to my account that would be great too but what i really need is those emails. i have read the information that gave to get access to an account in cases like mine but what i dont know is that where and how am i suppose to send the request and i might not remember all of the things that are required but i might know most of them, im not much of a computer person so please help me out in this, even if i cant get my account back its fine but i really need those emails, they were sent by some one that is really special to me, so plz help me. your help will be highly appreciated and it will be one of the most helpfull things that any one has ever done for me.
i really need your help, i have too lost my password and i dont remember the account information and the secret answer. i can make a new account but there are some emails that are in my acount that i need. i have a special folder in there which i need. if i can only get those emails even that will be great because those emails are somthing that i need more than any thing in my life right now and if i can get access to my account that would be great too but what i really need is those emails. i have read the information that gave to get access to an account in cases like mine but what i dont know is that where and how am i suppose to send the request and i might not remember all of the things that are required but i might know most of them, im not much of a computer person so please help me out in this, even if i cant get my account back its fine but i really need those emails, they were sent by some one that is really special to me, so plz help me. your help will be highly appreciated and it will be one of the most helpfull things that any one has ever done for me.
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2 responses
aquarelle
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7141
Registration date
Saturday April 7, 2007
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December 19, 2024
491
Jan 3, 2009 at 06:28 PM
Jan 3, 2009 at 06:28 PM
Hello,
If you lost your MSN password go to MSN email support : https://support.live.com/default.aspx, click on "Windows Live ID" into the list , click on "Why can't I sign in? ", click on "Get more help" (to right bottom) then click on "Get support"
You have to give all informations about your problem and about your identity :
* Your e-mail (the "Windows Live ID").
* Your first name ant full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
+ Examples of files names which you created in addition to those existing by defect
+ Examples of contacts contained in your address book.
+ Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
+ Examples of contacts contained in your contact list.
+ The nickname under which you appear on Windows Live Messenger.
o For Xbox Live users :
+ The number of prepaid card for your Xbox (This information must match the email address you used to connect).
o For subscribers to paid services (Windows Live Hotmail Plus or Microsoft Office Live):
+ The last four digits of your payment.
+ The full name as it appears on the card.
+ The expiration date of your payment as it appears on your card.
VERY IMPORTANT! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations!
Remember and do not forget that this is the only way you can expect to recover your account. !
Best regards
