Mouse and Keyboard won't respond
Closed
James
-
Jan 18, 2011 at 04:45 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 20, 2011 at 04:38 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 20, 2011 at 04:38 AM
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2 responses
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,169
Jan 18, 2011 at 05:02 AM
Jan 18, 2011 at 05:02 AM
Hello James,
If I were you, I would first attempt to rule out the possibility of a USB virus.
If you wish, I can send you a diagnostic tool. Let me know.
Good luck
If I were you, I would first attempt to rule out the possibility of a USB virus.
If you wish, I can send you a diagnostic tool. Let me know.
Good luck
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,169
Jan 20, 2011 at 04:38 AM
Jan 20, 2011 at 04:38 AM
Hello James,
To help you, I must make a diagnostic and to do so, I require a log.
Open this link and download ZHPDiag :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
Catch you and the viruses later if any.
To help you, I must make a diagnostic and to do so, I require a log.
Open this link and download ZHPDiag :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
Catch you and the viruses later if any.
Jan 19, 2011 at 07:35 PM