Frozen cursor on Toshiba Sattelite laptop [Solved/Closed]

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 DouvonSamuel -
Hello,

My cursor is frozen, the touchpad does not work. I connected external mouse through USB port and it worked fine.

Any idea on how to solve it?

Thanks!
System Configuration: Windows Vista / Internet Explorer 8.0

1 reply

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October 6, 2019
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Hello,

Here are two options:

1) First, make sure that touchpad is not disabled. Try the combination Fn+F9 to enable it.

2) If it did not work, follow this one:
  • Turn off your laptop
  • Unplug the power cord from the laptop
  • Remove the battery
  • Press and hold the Power on button for 50 seconds
  • Now insert the battery
  • Plug the power cord
  • Turn on your laptop.


Good luck!
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CCM 5670 users have said thank you to us this month

retried FN-F9 in control panel settings and that was the answer Thanks so much!!
I did the FN+F9 and it worked! Thanks so much cuz my computer is only 5 days old!
THANK YOU JACK4RALL....................you are brilliant..... the fn+f9 didn't work for me... but the battery out... 50 seconds on the "on" button worked.............oh jack4rall.........i suffer from anxiety attacks............you saved me.. I will name my first born child after you..........thanks
Thank you SOOOOO much! I thought my grandson ruined my computer. I found your suggestion on my other computer and did the 50 second thing and Voila! hugs and kisses
Thanks mate you pulled me olut of a huge, dark, bottomless hole - thanks again