Frozen cursor on Toshiba Sattelite laptop [Solved/Closed]

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 DouvonSamuel -
Hello,

My cursor is frozen, the touchpad does not work. I connected external mouse through USB port and it worked fine.

Any idea on how to solve it?

Thanks!
System Configuration: Windows Vista / Internet Explorer 8.0

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May 17, 2020
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Hello,

Here are two options:

1) First, make sure that touchpad is not disabled. Try the combination Fn+F9 to enable it.

2) If it did not work, follow this one:
  • Turn off your laptop
  • Unplug the power cord from the laptop
  • Remove the battery
  • Press and hold the Power on button for 50 seconds
  • Now insert the battery
  • Plug the power cord
  • Turn on your laptop.


Good luck!
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CCM 3471 users have said thank you to us this month

I did all except remove the battery. Turn off, unplug, hold ON key for 50 seconds, plug in and turn on. PERFECT!
Thanks!
Thanks
Salaam ok thanks
I tried everything but worked for me. I noticed the small screen had a big red x. I didn't know what to do F5 worked to resolve that.
Hello everyone I'm so greatful to try f5 and it worked thanks you so much