Frozen cursor on Toshiba Sattelite laptop

Solved/Closed
dog8food - Updated on Jan 29, 2019 at 09:21 AM
 DouvonSamuel - Oct 5, 2019 at 03:17 PM
Hello,

My cursor is frozen, the touchpad does not work. I connected external mouse through USB port and it worked fine.

Any idea on how to solve it?

Thanks!
System Configuration: Windows Vista / Internet Explorer 8.0
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Updated on Jan 29, 2019 at 09:23 AM
Hello,

Here are two options:

1) First, make sure that touchpad is not disabled. Try the combination Fn+F9 to enable it.

2) If it did not work, follow this one:
  • Turn off your laptop
  • Unplug the power cord from the laptop
  • Remove the battery
  • Press and hold the Power on button for 50 seconds
  • Now insert the battery
  • Plug the power cord
  • Turn on your laptop.


Good luck!
retried FN-F9 in control panel settings and that was the answer Thanks so much!!
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I did the FN+F9 and it worked! Thanks so much cuz my computer is only 5 days old!
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