Can't open locked files

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 kim -
Hello,



Sir, I am in need of your help. I have locked some files by an application called lock version 4.8.0.0, company KaKasoft, due to virus problems I had to format my computer, but my files was in other drive, now I am not able to unlock it, I've tried several times, the password is correct. Please help me with this problem.
thank you

2 replies

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69
Registration date
Friday March 12, 2010
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Last seen
May 30, 2011
20
Thank you kristain for your kind help, The suggestion which you provided me was for deleting files. I tried to unlock the file using the software but the software couldn't find any locked folder. I appreciate your help. I was able to recover the files by installing a recovery software. Thank you very much for your quick response to my mail. have a great day.