Computer open mouse cursor but monitor display is black

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Hello,



When computer log in display not show but mouse courser was show. pls help me.

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6428
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Hello,

Try this 1.

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Safe Mode with Networking"

3) Click on Start --> In search box, type regedt32 and press Enter.

Registry Editor will be opened. Navigate to the following location

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

At the right side, find the strings shell & userinit and check the following

shell value data should be
Explorer.exe

userinit value data should be
C:\WINDOWS\system32\userinit.exe,

If shell and userinit are having different data values then change it as mentioned

above.

Just double click shell and userinit and enter the data values as

shell --> "Value data" should be
Explorer.exe

userinit --> "Value data" should be
C:\WINDOWS\system32\userinit.exe,

Note: there is "," at the end of userinit.exe

Then download "Malwarebytes' Anti-Malware" from the below link.

https://ccm.net/download/download-105-malwarebytes

Update it and perform "Full Scan"

Note : Default selected option is "Quick Scan"

Good Luck.
Hey, I have the same problem so I followed these instructions, after I click thing thing with network it loads but it's taking a long while. Is this normal or is it that I have to much stuff?
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6428
Registration date
Sunday June 6, 2010
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July 16, 2020

Hello Andy,
After selecting the "Safe Mode with Networking", wait for the process to get completed.
After completion of the process desktop will appear. If it gets stuck at the message
multi(0)disk(0)rdisk(0)partition ...... for a long time then there is a problem with some drivers.
Good Luck