How do i unblock my hotmail account if i have changed my number

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Hello,


I have been trying to log into my hotmail account for the past two weeks but have not been able to. I keep getting a messgae that says "where should we send your verification?" It only has a phone number that i have not used in ages and no alternate email address... I requested a change to my password and it was sent to my alternate email address and now i am wondering why the access code cannot be sent to that email address as well. HELP, i need my emal back.

Oh, i was not given the option of selecting a particular number, its just the old number that is on the system.

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If you have not used your Hotmail or MSN for spamming or other messages which would be against the MSN rules, you will agree that someone hacked your account.

Do not respond to e-mails you receive.

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

? Remember this is the only way you can expect to recover your account!
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I need to change my phone number so I can access my hotmail account
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Posts
47366
Registration date
Monday February 1, 2010
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Last seen
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@rubydoo,

Sorry to say but you are marooned up the stream without an oar!
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