I put the recovery disk in my dell inspiron laptop now it wont boot

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know it all????? - Apr 1, 2011 at 03:18 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 1, 2011 at 05:21 PM
Hello,
I dont know much about laptop but i have a dell inspiron1720. I had no word on my laptop so i decided to put the recovery cds in and after putting these in ino longer can get to the startup page my laptop just sits on the black sccreen with the loading bar at the bottom. HELP ME PLEASE.....


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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 1, 2011 at 05:21 PM
Hi,

Trying to get Word with a recovery disk it not the way.

To get out of this black screen:

1. Remove the revocery disks.

2. Press alt+ctrl+del and this should open your task manager

3. Click on the task
tab

4. Click on the new task button and type explorer.exe

That should get you back to a normal state.

Concerning Word, that's another issue.

Good luck
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