Black Screen and Laptop wont turn on
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Hello,
I have a Dell Latitude E5510, and I had a blue screen appearing, I ran the antivirus, nothing was reported but the laptop was always shutting down by itself so I've clicked the windows option for restoring a previous settings and my laptop never booted sence then.
It shows a black screen and i see the mouse.
I would really apreciate your help, i don't know what to do...
Thank you so much for all your effort trying to solve my problem, regards,
I have a Dell Latitude E5510, and I had a blue screen appearing, I ran the antivirus, nothing was reported but the laptop was always shutting down by itself so I've clicked the windows option for restoring a previous settings and my laptop never booted sence then.
It shows a black screen and i see the mouse.
I would really apreciate your help, i don't know what to do...
Thank you so much for all your effort trying to solve my problem, regards,
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1 response
xpcman
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Apr 27, 2011 at 08:55 PM
Apr 27, 2011 at 08:55 PM
I suggest you run the hardware diagnostics that are part of the Dell BIOS. I suspect you you have a hardware error.
Good Luck
Good Luck
Apr 28, 2011 at 10:40 AM
Do you have any other ideias?? Thank you so much for your help