Laptop black screen

angie - May 16, 2011 at 04:25 PM
 Anonymous User - May 16, 2011 at 04:47 PM
Hello, I have an hp laptop I got it like around 3 years, I know it's old but just last night it was working fine. and today I tried turning it on. and it won't it makes a sound like when the computer starts but after that it just stops and the power light is on, but my screen is black. I need help, i have important files. can somebody help me please.

1 response

Anonymous User
May 16, 2011 at 04:47 PM

Try this:

1) Disconnect the AC power adapter --> Remove the battery --> Hold the power

button for 60 seconds --> Now reconnect the AC power adapter and try to

switch ON the laptop. Later put the battery back into the laptop.

2) If the problem still exists then click on the below link and follow the instructions

Good Luck