Difficult virus, or other?

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bethesdaruins - May 26, 2011 at 04:38 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 26, 2011 at 04:42 PM
Hello, I have somehow managed to pick up some sort of malware. It keeps giving me an "Access Denied" when attempting to access hard drive and when attempting to install AVG or any store brand antivirus, it tells me either access denied or an error telling me it doesnt exist on the hard drive. I can however install Malware antivirus and pc tools through a flashdrive, but anything else it blocks. I have Windows XP MCE with SP3 on it and I need my drive back from the clutches of this nasty problem. please help!



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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
May 26, 2011 at 04:42 PM
Hi

To help you, I must make a diagnostic and to do so, I require a log.

1. Boot in safe mode with networking.

2. Open this link and download ZHPDiag :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html


3. Register the file on your Desktop.

4. Double click on ZHPDiag.exe and follow the instructions.

the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).

Double click on the short cut ZHPDiag on your Destktop.

Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

Close ZHPDiag.


To transmit the report, click on this link :

https://authentification.site

Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

Select the file ZHPDiag.txt.

Click on "upload »

Copy the url and post it here
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