DVD/CD-ROM not working in Vista [Closed]

Report
-
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
-
Hello,

I have recently installed windows vista after formating my HDD, and it asked me to install service pack 1 & 2 & also the updates from microsoft.

after installing updates my DVD/CD-ROM icon disappeared from My computer & Explorer.

Can Anyone suggest solution ...

Thanks...
Related:

1 reply

Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

Click on Start --> In search box, type regedt32 and press "Enter"

Registry editor will be opened.

Backup your registry by going to File --> Export and save the file with any name.

Now on the left side, navigate to the location

HKEY_LOCAL_MACHINE --> SYSTEM --> CurrentControlSet --> Control

----> Class ---> Click on {4D36E965-E325-11CE-BFC1-08002BE10318}

At right side delete these files if u find it

upper filters,lower filters,upper filters.bak,lower filters.bak and then restart your

PC.

Good Luck.
hi ... I followed these steps but here is no such entries of lower filter & upper filters...
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
Click on the below link
https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs
Click on "Run Now" and follow the instructions.
If the problem still exists then
Click on Start --> In search box, type devmgmt.msc and press Enter.
"Device Manager" will be opened.
If you notice yellow mark on the DVD-drive's name then double-click on it or right-click on it and select "Properties". Let me know the complete "Device Status" message.
Good Luck
dear jack! in device manager i dont see any DVD/CR Rom appearing with even yellow mark ...

I have actually recently installed service pack 1 & 2 so it might be because of that but i do not want to restore my computer to back dates... otherwise again i have to install sometime all these updates later ... but that will not serve the purpose...

thanks
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
1) If your DVD-Drive is missing in the device manager then go to BIOS and check if your DVD-drive is detected in the BIOS or not.
2) Try updating the drivers.
Good Luck

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!