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Duffy - Jun 4, 2011 at 01:26 PM
Anonymous User - Jun 4, 2011 at 11:07 PM

Hello,
My facebook page quit working four days ago. I always had the https in the address line so that's not my problem. I enabled cookies and did everything else I know to do. Every other website I go to opens right up. I have my tabs auto set to open four different ones and facebook is the only one that says 'internet explorer cannot....'
I can go to my facebook account on my husbands PC - so it must be something wrong with my settings.
PS: I tried to go through Google by typing facebook.com in the search and it still won't work... thanks so much for your help!!!

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1 response

Answer 1 / 1

Anonymous User
Jun 4, 2011 at 01:35 PM

Hi,

If you have Internet Explorer, Go on https://support.microsoft.com/en-us/office/internet-explorer-help-23360e49-9cd3-4dda-ba52-705336cc0de2?ui=en-US&rs=en-001&ad=US and download the latest version of IE.

Good Luck

Duffy
Jun 4, 2011 at 01:55 PM

I just downloaded the update - no luck - still no facebook page. Any idea? Thanks

Anonymous User
Jun 4, 2011 at 01:56 PM

Did you have the issue with the previous version and is the problem exists with another browser like Firefox?

Duffy
Jun 4, 2011 at 02:17 PM

We don't have firefox... Interestingly enough, I can not log on to facebook on my husbands pc now - same message... I am reading elsewhere that it may be a DNS problem that it may not be sorting out websites correctly...? and that I should call my provider (verizon wireless - who is updating their system last time I tried to call). I'm going to try to call them again later... enough time on here for now - thanks. I'll repost when I know something new.

Anonymous User
Jun 4, 2011 at 02:33 PM

Yes maybe a DNS problem but try to download firefow from the link I gave you below, install it and try to connect to your facebook to see if the problem still exists with another browser. Here is the link:
https://ccm.net/downloads/internet/4553-mozilla-firefox-for-pc/

Best Regards

Duffy
Jun 4, 2011 at 05:34 PM

Hello,
I am just able to get on FB on both computers. I am guessing it was (in fact) a Verizon Wireless issue... but not sure. If it was, I am sure they were having many complaints and that's why their answering service said they were down while making changes... who knows! I had an issue with not being able to see photos when I first got this new PC because they had a wierd lock on them saying I didn't have the right to change them to view - so I downloaded firefox and it didn't help, so I deleted it. That problem was solved by downloading Picasa. I don't know what's wrong with Windows 7, but I DO NOT like it!!! Again, thanks for your help and have a great day! Duffy

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