"your account has been blocked"

Closed
jeff - Jun 14, 2011 at 02:34 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jun 14, 2011 at 03:34 PM
Trying to get into my hotmail acct.
I have the right acct and psword but always says
"your account has been blocked"
I don't have access to my old email that they say they will send the fix to.
I have them send the code to my cell-phone and I make a new psword but it still sends me to
"your account has been blocked"
WHAT can I do???
pls

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Jun 14, 2011 at 03:34 PM
Hello Jeff,

There isn't much you can do. For security reasons, the altenate e-mail address cannot be changed at this stage.

If you followed the procedure below, you have done all you can do.

There is only one way to communicate with Hotmail and that is the way Hotmail has provided to recover accounts. They have not provided any other solution. Unfortunately Hotmail is not secured and one should never save data on Hotmail servers without backing it up.

Please follow the procedure given in the following tip and recover your account:

https://ccm.net/apps-sites/email/1375-outlook-account-blocked-and-hacked/#topedit

There are hundreds if not thousands of accounts being blocked because they were hacked and used for spamming, so it may take up to two weeks before you get an answer.

If the above solution does not work, your account is lost forever.

Sorry but that's the way the cookie crumbles.

Regards
0