HP Laptop will not come on. Closed

Question

Hello, 

My HP Laptop was on and running I went to restart it, everything seemed fine and then it started to reboot, it made it to the black screen with the white hp symbol and it froze right there. I have pressed alt, ctrl, del, and it starts the process over again and stops in the same place. What do I do? Someone please help?

Configuration: Windows Vista / Internet Explorer 9.0

pcsces · Answer

Hi,

Remove all external devices attached to laptop like usb pendrive,external hard disk,printer ,scanner and cd in drive then reboot and give feedback.,

Thanks

HP Laptop will not come on.

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