HP Laptop will not come on.

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DaDell3 - Jul 4, 2011 at 12:45 AM
 Blocked Profile - Jul 4, 2011 at 01:47 AM
Hello,

My HP Laptop was on and running I went to restart it, everything seemed fine and then it started to reboot, it made it to the black screen with the white hp symbol and it froze right there. I have pressed alt, ctrl, del, and it starts the process over again and stops in the same place. What do I do? Someone please help?

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1 response

Blocked Profile
Jul 4, 2011 at 01:47 AM
Hi,

Remove all external devices attached to laptop like usb pendrive,external hard disk,printer ,scanner and cd in drive then reboot and give feedback.,

Thanks
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