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Dell laptop keeps blue screening.

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Adrienne - Aug 31, 2011 at 04:24 PM
 helper - Sep 7, 2011 at 11:48 AM
Hello,





At night I leave my Dell Inspiron M501R laptop on and when I wake up in the morning, it's shut off. When I turn it back on, it'll ask me if I want to run in safe mode or start Windows normally. When I start it normally, it takes a while to start up and then the "Windows has shut down due to an error.." window pops up. When I choose to see what the problem was, it says Windows blue screen. This happens all the time. SOMEONE PLEASE HELP!!!!

-Adrienne.
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Answer 1 / 1
helper
Sep 7, 2011 at 11:48 AM
hi, the best thing for you to do is to reinstall windows, the problem is that a file could have got corrupt, the other thing you can do is restore to factory settings.

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